Important Sites for Remote Learning
Resetting your child's DOE password
Every child has been assigned an NYCDOE username and password. If you need to reset your child's password, visit Student Account Self Service at https://idm.nycenet.edu/students/start.form. You will need your child's OSIS number and date of birth. If you do not know your child's OSIS number, your child's teacher or the parent coordinator, Lanette Murphy, can provide it to you.
This username and password are used to access the DOE's Teachhub account, google docs, Zoom, Meets, Teams, and Otus.
If you need any of your child's access codes for the other platforms we use, feel free to contact your child's teacher.
If you are having difficulty with your device, you can:
- Complete the Tech Support Form and a school staff member will contact you to provide support.
- Contact Ms. Murphy (Mia) and she can help you enter a tech support request.
- Contact your child's teachers and they can help you enter a tech support request.
If you need to request a device for your child, complete the Remote Learning Device Request Form by visiting https://coronavirus.schools.nyc/RemoteLearningDevices. You will need to also complete the Student Device Agreement found on the device application page.